Returns and Refund Policy – Aroma Sculpt

Question 1

Can I return a product to Aroma Sculpt?

Accepted Answer

Yes, we accept returns of unused, unopened products within 30 days of delivery. Opened or used items cannot be returned due to hygiene and quality standards.

Question 2

How do I start a return?

Accepted Answer

To initiate a return, contact us at support@aromasculpt.com or use the contact form at https://www.aromasculpt.com/contact with your order number and reason for return.

Question 3

What if my product is damaged or defective?

Accepted Answer

If your order arrives damaged or defective, please email us within 7 days of delivery with photos of the issue. We’ll arrange a replacement or a refund.

Question 4

What items are non-returnable?

Accepted Answer

We cannot accept returns on opened or used products, gift cards, or items marked as discounted or final sale.

Question 5

When will I receive my refund?

Accepted Answer

After we receive and inspect your return, refunds are issued to the original payment method within 5–7 business days. Shipping costs are non-refundable unless the return is due to our error.

Refund Policy

Returns & Refunds

We accept returns for unused, unopened products within 30 days of delivery.

Due to the nature of our product, we cannot accept returns on opened or used items for hygiene and quality reasons.

To initiate a return, please contact us at support@aromasculpt.com or https://www.aromasculpt.com/contact with your order number and reason for return.

Damaged or Defective Products

If your product arrives damaged or defective, please email us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund.

Non-Returnable Items

Opened or used products

Gift cards

Discounted or final sale items

Refunds

Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.

Shipping costs are non-refundable, unless the return is due to an error on our part.

If you have any questions, feel free to contact us at support@aromasculpt.com.

Looking for shipping details? See our Shipping Information for delivery times and free shipping policies.